FAQs

Welcome to Finewill Rentals! Below you’ll find answers to the most common questions about our apartment homes.

What kinds of apartments do you offer?

We offer for rent a range of efficient, comfortable and luxury studios, one-bedroom and multi-bedroom units — located in convenient neighborhoods around New York’s Capital Region. We have studio, one-bedroom and two-bedroom units available for move-in now in Albany, NY and Troy, NY.

How do I start the rental process?

Please call 518.482.4881 to speak to our leasing team and walk through the next steps, and schedule a showing. Our leasing team is excited to speak with you!

What documentation do I need to rent an apartment?

-Valid government‐issued photo ID -Proof of income or employment (recent pay stubs or acceptable alternative) -Rental history or references (if applicable) -Credit or background check

Are utilities included in the rent?

This depends on the property. Most listings include utilities (such as cable, high-speed internet, heat, hot water, or gas) in the rent; others may require you to set up and pay utilities separately. Check the listing details or ask your leasing agent.

What lease terms do you offer?

Lease terms vary by property. We offer standard long-term leases (12 months or more) and shorter-term options depending on availability and qualifications. Please call the leasing office to discuss, 518.482.4881.

Can I view the apartment before signing a lease?

Absolutely — you can schedule a tour by inquiring via email or calling 518.482.4881. We encourage you to attend a showing at the apartment before lease signing.

Who handles maintenance and repairs?

For maintenance or repair requests, contact our office directly. We aim to respond promptly and resolve issues quickly. All properties have 24/7 emergency maintenance included.

How do I pay rent each month?

Rent payments can be made securely online via your resident portal. We also accept payments by check or certified funds as outlined in your lease agreement.

Are pets allowed?

Yes, all of our properties are pet-friendly! Speak with our leasing team about any applicable pet fees.

How do I contact Finewill Rentals?

We can be contacted directly via email at info@finewillrentals.com or via phone at 518.482.4881. We look forward to speaking with you!